Birmingham, B32 1JE, UK
+44 75 42493060
afiess@mundoconnect.co.uk

Privacy Notice

Who am I?

My name is Astrid, and I also trade under the name ‘Mundo Connect’. I work as a freelance linguist for German and English.

I am based in the United Kingdom and as such I am subject to the requirements of EU General Data Protection Regulation 2016/679 which came into force on 25 May 2018.

I am committed to protecting your personal data and respecting your privacy. This privacy notice outlines how I collect and use your personal data, why I may disclose it to others and how I keep it secure.

All information you provide to me, whether through your use of my website or via email or other communications, will be used solely in the ways described in this privacy notice.

What data do I process and why do I need to process it?

Personal data collected may include your name, job title, contact information (postal address, email address and phone number), tax number, payment and delivery conditions, banking details, other information voluntarily supplied by you, and information that may appear in source documents and reference material sent for the purpose of the language services I provide.

Your data may be collected, stored and used for the following purposes:

  • Issuing quotes
  • Providing the service(s) you have requested
  • Responding to your queries
  • Keeping business records for internal administrative use and for tax purposes
  • Optimising my website to suit your preferences
  • Customer relations (e.g. keeping you informed of any changes in my services or availability)
  • Complying with legal requirements

I may also process special categories of personal data from time to time, but this will only apply if you send me this type of data for the specific purpose of translating, editing or proofreading it. By commissioning a project containing special categories of personal data, you confirm that the data subject has consented for such data to be processed to the extent strictly necessary for the project to be completed. Special categories of personal data will only be used for the purpose of providing the service(s) you have requested.

The lawful basis for processing your data is to provide the service(s) you request or to take necessary steps prior to fulfilling that request (“performance of a contract”).

I do not use your data for any marketing purposes.

Cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient. My website DOES NOT use cookies for advertising or analytics purposes and only stores the cookies strictly necessary for my website to function. For more information, please see the WordPress Cookie policy. You can change your browser’s cookie settings to accept or refuse cookies. However, please be aware that in some cases refusing cookies may reduce website functionality. You are not required to accept any cookies to use this site.

Links to other websites

This privacy notice does not cover links on this site that lead to other websites. You are advised to read the privacy notices on any websites you visit.

Embedded content from other websites

This website may include embedded content (e.g. images, videos, articles, etc.). Embedded content from other websites behaves in the exact same way as if the user has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who might I share your data with?

I will never sell or lease your personal data to third parties.

I sometimes need to share personal information I process. This could be for one or more of the following reasons:

As part of my contract with you

If you have asked for your translation to be proofread by another professional linguist, I will anonymise any personal data before sending it to them, meaning that they will not have access to your personal data.

For legal or administrative purposes

For legal or administrative reasons, some third parties such as the UK tax authorities (HMRC), my accountant and the companies who host my cloud backup (PCloud), my website (IONOS and WordPress) and accounting software (FreeAgent) may have access to your personal data. All of these third parties are legally required to be compliant with the GDPR.

How long do I keep your data for?

I will only keep your data for as long as I need it. The amount of time I keep your data depends on why I am keeping it, as I am obliged to keep certain information for legal reasons. I have detailed this below:

  • Language service quotes: I delete personal data after 6 months
  • Personal data for accounting purposes: I keep personal data for 7 years in order to comply with UK tax law
  • Commissioned language service projects: I keep personal data for the duration of our collaboration. If you have let me know that you no longer wish to use my services, I will delete your data. However, in the cases of work carried out, I am obliged to retain your personal data for seven years to comply with tax obligations.
  • Personal data embedded in a translation will be kept for up to ten years to preserve the integrity of my personal translation resources.
  • Services received from a supplier: I keep personal data for 7 years for administrative purposes and to comply with UK tax law

How do I keep your data safe?

Data stored electronically

I take precautionary measures to ensure your personal data is protected. The devices I use to store and process personal data are password protected, are updated when updates become available, and cannot be accessed by third parties. Anti‑virus software is installed on these devices to prevent theft or destruction of this information. This anti‑virus software is updated when updates become available. Firewalls are in place on all devices used for storing or processing personal data to prevent remote unlawful third-party access. Data is backed up to a cloud storage service daily so that personal data can be recovered in the event of loss or damage. Any files listing personal information such as my list of business contacts are stored in a specially encrypted and password protected folder in the cloud with my cloud provider.

Data stored in ‘hard copy’ (on paper)

Some data, for example documents sent to me for translation and some invoices that I prepare for the work I do, may be printed onto paper. Personal data contained in translations and documents sent for a project is destroyed securely (shredded) upon completion of the project, and invoice data is kept securely for legal reasons.

What are your rights?

Your data access rights

In accordance with European General Data Protection Regulation 2016/679, you are entitled to request a copy of your personal data that I hold. You can also ask me to rectify, erase and restrict processing of your personal data and you can object to this processing. I will respond to your requests and concerns as soon as possible and no later than one month after receiving notification of your request and/or concerns. My contact details can be found at the end of this privacy notice.

Your right to make a complaint

If you have any concerns about how I process your personal data, please contact me. You have the right to make a complaint with the supervisory authority in the UK (the ICO), or in the country where you live.

Changes to this privacy notice

This privacy notice will be reviewed as necessary. Any changes made will become effective as soon as they are published on my website.

Last updated in October 2020.

How to contact me

If you want to contact me about this privacy notice or in my capacity as a data controller, please use the contact form or send an email to: afiess@mundoconnect.co.uk.

Alternatively, you can write to me at the address below:

38 Worlds End Avenue, Quinton, Birmingham, B32 1JE , United Kingdom.

en_GBEnglish (UK)
de_DEDeutsch en_GBEnglish (UK)